Landscape Technician Charge Hand

We have an opportunity for a Landscape Technician Charge Hand to join our team based in Liverpool, to be a part of our Estate Services team across the North West region, consisting of 50+ operatives. For this role you will be expected to provide an effective estate maintenance service and supervisory support that meets contract and customer expectations applying appropriate horticultural practices. Predominantly working as part of a double-up team but some lone working will be required. The role sits within our Property Services division, who are responsible for delivering high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. The role of Landscape Technician Charge Hand will include:

• Provide supervisory support in keeping estates well maintained and clean in accordance with grounds maintenance contract specifications and appropriate horticultural practices
• General grounds maintenance such as grass cutting, weeding, strimming, hedge trimming, bulk collections, litter picking and spraying
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract specifications and escalate complaints as appropriate
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks
  
  NVQ3 or equivalent in Horticulture or similar discipline
• Pesticide Application Certificate PA1 - PA6 (or equivalent)
• Recent experience of undertaking a similar role
• Some practical experience of operating machinery
• Some experience interpreting written instruction and maintaining simple written records
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
  
  We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives., View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £27,964 per annum (rising to £29,436 per annum after 12 months, subject to satisfactory performance)