Landlord Liaison Officer

Please note: Internal at risk or redeployee applicants will be seen in the first instance.

Please note: Internal applicants applying for a secondment opportunity must have approval from their line manager before submitting an application.

Calderdale strives to develop our community to improve the local economy. Within Calderdale the Homelessness Service assists members of the public to identify a wide range of tenancy and other housing issues and provide advice and support to residents to remain in their home or find alternative suitable accommodation.

Due to the Renters Rights Act 2026, we are strengthening our private rented sector offer and following successful internal promotion require a Landlord Liaison Officer to act as a single point of contact for private sector landlords in Calderdale and to provide and continue to develop a comprehensive tenancy liaison service. The person appointed will work directly, both virtually and face to face, with private sector landlords to build relationships, drive up standards, resolve tenancy related issues promptly and appropriately, and where vacancies occur help to "match" to a suitable tenant.

The person appointed should have experience of working within a lettings or private sector housing setting, have knowledge of the legal processes of setting up/ending tenancies and be confident in negotiation with private sector landlords. You will join the new Private Rented Sector Team within the Homelessness Service, working closely with colleagues across both Housing and Environmental Health to support implementation of the Renters Rights Act, improve property and energy standards, and help deliver better-quality homes in Calderdale.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished - see guidance., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.