Labour Ward Reception Administrator

We are looking to recruit committed and enthusiastic individuals to provide administration and reception support across Maternity Services, including Labour ward, the Maternity Assessment unit, Ante/Postnatal Wards and Antenatal clinics.

Successful candidates will have good communication skills, be organised and work well as part of a team. Post holders are expected to have a flexible and "can do" approach in ensuring the work of the department is carried out to the required high standards.

Post holders will work on a rotational basis across areas of Maternity, depending on the needs of the service.

Please note this role covers a 24 hour rota including night shifts., To work as part of an MDT team to provide administration support across the Maternity Service.The post holder should:
1. ensure excellent patient experience throughout the Maternity Service, meeting and greeting all visitors to the maternity Unit in a welcoming, courteous and efficient manner.
2. record patient attendances, admissions and discharges and manage any appointments for patients as indicated by the clinical team and ensure patients are aware of these assist Maternity staff with designated tasks under direction and supervision.
3. manage patient records and information in line with local and national IG standards.
4. share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.

Post holders will engage in cross training within the team to ensure robust cover is available and work on a rotational basis and follow the Standard Operation Procedures for that area.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.