Kyloe House Secure Team Supervisor

This is a challenging but highly rewarding leadership role within a secure children's home, supporting young people who have experienced significant trauma and may present with complex emotional and behavioural needs. As a Secure Team Supervisor, you will take a key role in leading shifts, supporting staff, and ensuring young people receive safe, consistent, and high-quality care. You will be instrumental in creating a stable and therapeutic environment that helps young people build trust, resilience, and positive futures. What the role really involves Working in a secure setting means:

• Supporting young people who may display behaviour that challenges, including aggression, self-harm, or disengagement
• Leading staff through emotionally challenging situations, including crisis response and de-escalation
• Maintaining safety and security within a highly regulated environment
• Making confident decisions under pressure to keep young people and staff safe
• Working shifts, including evenings and weekends
This is not an office-based role - you will be visible on shift, leading by example, coordinating care, and directly supporting both staff and young people. About the role You will work as a senior practitioner, supporting the Registered Manager and taking responsibility for the day-to-day coordination of care and staff on shift. Key aspects include:
• Team Leadership and Supervision:Providing clear direction, guidance, and support to staff on shift, ensuring safe and effective daily operations
• Duty Contact Responsibility:Acting as theduty contact for the home whenrequired,making key operational and safeguarding decisionsand providing leadership oversight in the absence of senior managers
• Staff Development:Supporting induction, supervision, and performance development to build a confident and capable workforce
• Care Planning and Delivery:Overseeing and implementing individual care, risk, and education plans to meet each young person's needs
• Safeguarding and Crisis Management:Leading responses to incidents and ensuring safeguarding standards are consistently upheld
• Admissions and Transitions:Supporting safe admissions, transitions, and discharges in line with procedures
• Multi-Agency Working:Collaborating with professionals to ensure coordinated and effective support for young people
• Trauma-Informed Practice:Delivering care aligned to Secure Stairs and trauma-informed principles
• Recording and Reporting:Maintainingaccuraterecords, reports, and documentation to support safe practice and accountability
You will regularly act as the lead practitioner on shift, ensuring consistency, structure, and high standards of care.

This role will suit someone who is:
• Resilient and emotionally intelligent, able to remain calm and lead others in challenging situations
• Experienced in working with young people who have experienced trauma and display behaviours that challenge
• Confident in leading teams and supporting others to develop their skills and practice
• Highly organised and able to make clear, effective decisions under pressure
• Committed to safeguarding,high standards, and accountability
• Able to build strong, trusting relationships with young people and colleagues
Essential experience and qualifications
• Minimum of 2 years' experience working with young people in a residential care setting
• Experience supporting young people with complex needs and behaviours that challenge
• Level 3 Diploma in Residential Childcare (or equivalent)
• Knowledge of safeguarding, child protection, and relevant legislation (e.g. Children Act)
• Strong communication, organisational, and report-writing skills
Desirable:
• Experience in a supervisory or team leader role
• Willingness to undertake further qualifications (Level 4 or above)
Why join us?
• Be part of a service making a genuine, lasting impact on young people's lives
• Opportunity to lead practice on shift and influence outcomes directly
• Strong focus on training, development, and reflective practice
• Supportive leadership and structured supervision
• A role where your leadership and decision-making truly matter
A realistic view - is this the right role for you? This role is physically and emotionally demanding. You will be working with young people at times of crisis, where behaviours can be challenging and progress may take time. You will need resilience, consistency, and the ability to lead others through difficult situations., If you are motivated by challenge, confident in leading others, and committed to improving outcomes for young people, we would love to hear from you.

26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) Automatic enrolment into the Local Government Pension Scheme Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees) To see all our excellent benefits and perks, please click here. Stay connected with us on social media to keep up to date with Northumberland County Council's latest job opportunities. Facebook: NCC Jobs Group LinkedIn: Northumberland County Council Jobs