Junior Sommelier - FWP-Food & Beverage

Holiday - 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Uniform offered and dry cleaned. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties Introduce a friend scheme Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About us...The Windsor Brasserie is an exciting new opening inspired by the elegance of Windsor Park and the glamour of Royal Ascot, offering a refined yet energetic setting with exceptional hospitality. This lively bar and lounge features theatrical mixology and genuine guest interactions, complemented by an open kitchen that puts culinary craft and creativity on display. We are building a passionate team who take pride in their craft and thrive in stylish, high-energy environments, ready to be a part of something special from the very beginning. Our modern brasserie will combine professionalism, personality, and teamwork to create unforgettable experiences, elevating what it means to be a bar and lounge. As the Junior Sommelier you have the opportunity to develop your knowledge and passion for wine under the guidance of our head Sommelier. Working closely with our Sommelier & Wine Educator, you will provide a highly personalised, elegant service to our guests. If you love wine and want to build a career in the wine industry, this role is the perfect launchpad. A bit about what you will do...

• Assist the Head Sommelier and managers in the daily operations of The Windsor Brasserie.
• Develop deep food and wine knowledge to confidently advise guests on bespoke pairings.
• Ensure the main dining room and private dining spaces are fully prepared and operational.
• Attend and actively contribute to service briefings to maintain flawless service levels.
• Follow structured opening and closing procedures to keep the venue immaculate.
• Accurately issue bills, process payments, and handle cash/credit transactions as per company standards.
• Follow company procedures for POS systems (Micros/Symphony).
• Constantly asses potential revenue generating and saving opportunities.
• Conduct regular inventory counts and maintain accurate records
• Conduct monthly stock takes with 2nd party stock taker and review results
• Participate in daily briefings, handovers, departmental meetings and training sessions.
• Support colleagues and foster a positive team spirit.
• Demonstrate respect and sensitivity toward all colleagues and guests.
  
  Familiarity with spirits, cocktails, sake and non-alcoholic pairings is an advantage
• Strong interpersonal and problem-solving abilities.
• Excellent verbal communication skills and high awareness of customer service
• Patience and an ability to promote the menu in line with customer needs are highly valued