Junior Service Manager

Our Obstetric and Gynaecology is looking for a hard working enthusiastic and organised full time Team Leader to work as part of the Administration Team.

Your role will involve monitoring performance to ensure O&G capacity is maximised to ensure all services within the Trust are meeting KPI's and involve staff management across the Site where appropriate.

You should identify shortfalls in the service such as recruitment and closely manage performance across the services, working with the operational team to deliver the service reviewing demand and capacity to support the strategic direction on going., You will be responsible for the day to day management of the Administration Teams and reception staff across the Basildon Site ensuring that the department provides an efficient and professional service to the Trust, Health Community and external users.

You will also ensure the effective management of waiting times, ensuring services are delivered efficiently and effectively, meeting the national waiting time targets including Cancer, RTT and Surveillance targets and that staff provide high quality customer service to all our patients and visitors.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust