Junior IT Technician

Ark Schools, City of Westminster

Junior IT Technician

£26000

Ark Schools, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 17 Jun | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 7689f4abd4af4bb2bc017472a30b68be

Location ref: City of Westminster

Full Job Description

  • Providing IT support across one or more schools, diagnosing and resolving common technical issues
  • Managing and progressing support tickets in line with SLAs
  • Maintaining clear communication with users throughout issue resolution
  • Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues
  • Supporting classroom technology and AV equipment
  • Assisting with device rollouts, upgrades and IT projects

    A strong interest in IT and a desire to build a career in technical support
  • Basic understanding of IT systems and troubleshooting
  • Good communication and customer service skills
  • Ability to manage workload and prioritise tasks
  • A proactive and willing-to-learn attitude
  • Knowledge & Skills:
  • Understanding of IT support in a multi-user environment
  • Knowledge of data protection and information security principles
  • Strong written and verbal communication skills
  • Ability to maintain confidentiality and professionalism
  • Qualification Criteria:
  • ITIL 5 Foundation qualification, or motivated to work towards one
  • Right to work in the U.K.

Direct job link

https://www.jobs24.co.uk/job/junior-it-technician-126988928

About this company

None