Junior IT Technician

£26000

Ark Schools, City of Westminster

Posted 5 days ago, 17 Jun | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 7689f4abd4af4bb2bc017472a30b68be

Location ref: City of Westminster

Providing IT support across one or more schools, diagnosing and resolving common technical issues
Managing and progressing support tickets in line with SLAs
Maintaining clear communication with users throughout issue resolution
Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues
Supporting classroom technology and AV equipment
Assisting with device rollouts, upgrades and IT projects

A strong interest in IT and a desire to build a career in technical support
Basic understanding of IT systems and troubleshooting
Good communication and customer service skills
Ability to manage workload and prioritise tasks
A proactive and willing-to-learn attitude
Understanding of IT support in a multi-user environment
Knowledge of data protection and information security principles
Strong written and verbal communication skills
Ability to maintain confidentiality and professionalism
ITIL 5 Foundation qualification, or motivated to work towards one
Right to work in the U.K.

https://www.jobs24.co.uk/job/junior-it-technician-126988928

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