Junior Customer Account Executive Apprentice

Introduction

C3 Midlands have an excellent reputation within the print industry and are looking for a motivated and determined Junior Customer Account Executive Apprentice. The successful candidate will play a key role in supporting business operations, coordinating logistics, processing purchase orders, managing stock and producing accurate reports.

About the Employer

At C3 Midlands, we never say no – we love a challenge! We design, fabricate, print, pack, collate, distribute, deliver, audit, install, track, store, and manage whatever our clients throw at us.

We pride ourselves on offering a proactive and professional service, always putting our customers first. We work quickly, efficiently, and to a high standard, allowing our clients to focus on their own business while we take care of theirs. From small print runs to large-scale projects, we provide a wide range of products and services, including digital signage, graphic installation, online procurement, and project management.

What You'll Do

The successful candidate will assist the Finance and Sales Departments, reporting directly a Line Manager and ultimately to our Customer Services Director.

Working on our bespoke Management Information System and also using a variety various Microsoft based business packages on their own terminal as applicable, the successful candidate will accurately enter data, process documents, create and deliver purchase orders, record transactions and operations, arrange and report on our logistics, assist with stock and material audits and prepare reports.

To be successful in applying for this role, you must have a full understanding and be extremely proficient with the use of computers and general software, be extremely thorough, accurate and honest with an aspiration and aptitude to ensure correct administration is executed, be trustworthy, efficient and extremely well organised.

Overview of Responsibilities:

• Provide support to the Finance and Sales Departments and the business in general.
• Performing tasks such as answering phones, document filing, data entry, emailing, processing the mail, etc.
• Handling communications with clients and suppliers via phone, email and in-person.
• Organising, purchasing and generally managing delivery logistics following a daily briefing.
• Preparing reports on request.
• Create, file and send PDF copies of purchase Orders to suppliers by email.
• Assisting with audits, fact checks, and resolving discrepancies.
• Receive, organise and process client stock orders.
• Manage client stock orders; picking exact print related stock to accurately complete client orders and pack accordingly ready for despatch and conduct periodical stock checks/counts.
• Organise and purchase our logistics requirement as instructed.
• Undertake various other related duties as requested.

Training Outcome

This apprenticeship could lead to full time employment in administration or the print Industry.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Working hours are Monday to Friday, 9:00am to 5:30pm, with a 30-minute lunch break.

Expected Duration: 1 Year 4 Months

Training Provider: HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED