Journal Manager - Production x 2

As our new Journal Manager - Production, you will focus on supporting external journal clients by ensuring production processes run smoothly, meet agreed standards, and align with evolving needs. You'll advise on best practices, troubleshoot issues, and provide clear guidance to help clients achieve high-quality, efficient, and consistent publication outcomes. You will act as the main point of contact for editors, societies, editorial office staff, and suppliers managing queries, gathering feedback, and communicating updates to internal and external teams. The position involves preparing and presenting accurate reports on production performance, maintaining essential documentation, attending meetings with societies and coordinating process changes with internal colleagues and external suppliers.

A key part of the role is collaborating with clients to refine workflows, recommend improvements, and support editorial planning, including issue line-ups. Success depends on strong communication, relationship-building, and the ability to work effectively with a wide range of internal teams and external partners. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You Essential:

• Experience in relationship management in a professional environment.
• Excellent communication skills.
• Superior negotiation and influencing skills.
• Ability to comprehend and communicate complex information.
• Ability to work independently, handle multiple projects simultaneously, and work to tight deadlines.
• Ability to manage contractors or 3rd-party suppliers.
• Ability to work in a team.
• Ability to learn quickly and work flexibly with varied software.
• Good organizational skills.
• Good IT skills.
Desirable:
• Experience in client account management.
• Experience in a publishing environment.
• Experience in a production environment.
• Excellent presentation skills.
  
  We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of a discretionary annual payment.