jobICT Manager (Deputy CIO)

Solihull Council is looking for a motivated and detail-oriented Administration Officer to join our Planning, Design & Engagement Services team. This is an exciting opportunity to play a key role in supporting the delivery of the Building Safety Levy, a new high-profile national initiative that helps ensure the safety of our built environment. In addition, you will contribute to vital services including Planning, Building Control and Land Charges. Working within a busy and supportive administration team, you'll provide essential systems, data and customer support, ensuring services run smoothly and deliver high-quality outcomes for residents, businesses and partners. What you'll be doing You'll take on a varied and rewarding role, including:

• Providing frontline advice and support to customers, businesses and stakeholders.
• Maintaining and updating Building Safety Levy records, databases and statutory registers accurately.
• Ensure national deadlines are met and processes followed with regards receipting and invoicing payments for the Building Safety Levy.
• Supporting Planning and Building Control teams, including interpreting construction drawings and calculating the levy.
• Managing and inputting data into specialist systems such as GIS mapping and web applications.
• Processing financial transactions, fees and payments in line with regulations.
• Supporting the delivery of events, meetings and service activities.
• Ensuring compliance with GDPR, legislation and council policies.
  
  We're looking for someone who is organised, adaptable and committed to delivering excellent service. You will also have
• Previous experience in an administration or office-based role
• GCSEs (or equivalent) in English and Maths
• Strong IT skills, including Microsoft Office and database systems
• Experience working in a customer-focused environment
• Ability to manage data accurately and maintain records
• Good organisational skills with the ability to prioritise workloads and meet deadlines
• Highly effective communication skills, both written and verbal, This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
  
  In return, we offer a friendly and supportive working environment, along with access to a range of training and development opportunities to help you grow and succeed in your career.
Working for Solihull we also offer:
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• A flexitime scheme.
• Access to our Employee Assistance Programme - a 24-hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.