JCA 2027 Apprentice Activity Instructor

Introduction

If a traditional 9 to 5 office job isn't for you, this apprenticeship could be the perfect fit. Over 10 months, JCA will provide all the training, support and industry-recognised qualifications you need to become a confident Activity Instructor and build a career in the outdoor industry.

About the Employer

Established in 1994, JCA Adventure has been providing school groups with a platform for outdoor learning for over 25 years, enabling children to experience adventure education. Our UK activity centres offer a choice of one-day adventures, two to four-night multi-activity residential activities, netball and football tournament weekends, plus birthday parties for young adventurers. Our JCA team of group travel experts are committed to providing an experience that promotes education, personal development and of course, fun! Discover your perfect activity centre and let the adventure begin with JCA. Our years of experience in developing these adventures have seen JCA become one of the leading trusted providers of activity residential trips.

What You'll Do

You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care.

Activity Delivery & Quality:

• Deliver all activities to your group in line with JCA’s standards
  Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups
• Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement
• Prepare and maintain equipment and activity bases to ensure readiness and safety

Safety & Compliance:

• Follow JCA’s safety policies and operational guidelines during all sessions
• Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns
• Provide first aid support when required

Customer Experience:

• Create a welcoming and inclusive environment for all guests
• Build rapport with groups to enhance their experience and encourage participation
• Respond to guest queries and concerns professionally and empathetically
• Support the collection of feedback to help improve future delivery

Team Collaboration:

• Work closely with fellow instructors and team leaders to ensure smooth daily operations
• Attend training sessions and team briefings to stay informed and prepared
• Procedures during busy periods and contribute to a positive team culture

Training Outcome

On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. You'll also have the opportunity to return the following year as a Seasonal Activity Instructor with progression opportunities to grow into a Senior Instructor.

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Course Information

Course: Outdoor activity instructor (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Full-time 40 hours per week, including evenings & weekends

Expected Duration: 10 Months

Number of Positions Available: 37

Training Provider: SHREWSBURY COLLEGE