JAG Lead

The postholder will lead the strategic and operational delivery of the Trust's Endoscopy JAG accreditation programme, ensuring the service consistently meets nationally defined standards of quality, safety, efficiency, and patient experience. As the Trust's specialist for JAG Global Rating Scale (GRS) compliance, they will provide expert guidance, oversight, and assurance to clinical and operational teams, supporting the Endoscopy Unit to maintain continuous accreditation and embed a culture of excellence.

Working collaboratively with endoscopy leadership, governance teams, and wider divisional colleagues, the postholder will coordinate all aspects of the accreditation cycle, including evidence collection, service audits, patient experience measures, workforce development, and pathway optimisation. They will lead on the development and implementation of improvement plans, ensuring the service remains aligned with national best practice, regulatory requirements, and Trust priorities.

The role requires strong analytical, organisational, and communication skills, with the ability to influence at all levels and drive sustainable service improvement. The postholder will act as a key liaison with JAG, external assessors, and internal stakeholders, ensuring the Trust's endoscopy services remain safe, effective, and responsive to patient needs.

Main duties of the job

Lead, coordinate, and oversee the Trust's JAG accreditation and re-accreditation processes.

Ensure the Endoscopy Unit remains fully compliant with all JAG Global Rating Scale (GRS) domains, KPIs, and quality standards.

Develop and maintain a robust accreditation action plan, ensuring timely progress and escalation of risks.

Act as the primary liaison with JAG, external assessors, and national endoscopy networks.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.