IT Trainer

Helping Hands, City Centre, Manchester

IT Trainer

£35000

Helping Hands, City Centre, Manchester

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 4 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 243392d06e084c6da894a0a923362fe2

Location ref: City Centre, Manchester

Full Job Description

  • Deliver classroom-based and remote training on software, hardware and user devices to colleagues across the UK.
  • Create, update and manage engaging training materials and eLearning content for our LMS.
  • Conduct learner assessments to ensure training is effective and knowledge is retained.
  • Provide a seamless training experience from invitation to post-session feedback.
  • Build positive relationships with local sites and ensure training environments are set up for success.
  • Represent Helping Hands professionally, demonstrating our culture, methodology and systems to colleagues at all levels.
  • Support the ongoing improvement of learning content, structure and delivery style.
  • Ensure colleagues are confident and competent in using the systems required for their roles.

    Strong communication skills and the ability to adapt your training style to different audiences and learning styles.
  • High levels of organisation, reliability and attention to detail.
  • A positive, motivating approach to teaching others and supporting their success.
  • The ability to manage multiple priorities while travelling and working remotely.
  • Confidence engaging with colleagues, managers and support teams to shape training delivery.
  • Passion for technology and a desire to continuously develop your IT knowledge and training capability.
  • Desirable
  • Experience designing, creating and editing eLearning content (e.g. Adobe Captivate).
  • Experience delivering training in a fast-paced, multi-site organisation.
  • Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Experience in managing training delivery across diverse remote locations.

    "From customers to other carers everyone is lovely. We all get along and if we need help it's always there. I got the hours I asked due to having kids…" Read more
  • Work life balance Flexibility indeed'It really is a joy to work' "You will struggle to find carers with a better work ethic than those who work for Helping Hands. The whole of the Exeter team work as one and…" Read more Amazing company High wages glassdoor'Management always listen' "Management always listen and try their best to help you, all the staff and customers are lovely and they do their best to work around you…" Read more Work life balance Flexibility, Why Helping Hands
  • A role with real impact-helping colleagues nationwide use technology confidently so they can deliver exceptional care.
  • Clear opportunities for development within a growing technology and training function.
  • 25 days' annual leave (rising to 26 after two years).
  • Blue Light Card discounts.
  • Employee Assistance Programme.
  • A supportive, inclusive workplace where everyone can thrive.

Direct job link

https://www.jobs24.co.uk/job/it-trainer-126646679