IT Technician - Technical Support
Crawford, Beeston, Nottinghamshire
IT Technician - Technical Support
Salary not available. View on company website.
Crawford, Beeston, Nottinghamshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 11 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: f7bba22ef0be4fff84f26ae52d6f5320
Location ref: Beeston, Nottinghamshire
Full Job Description
- Provide first and second-line IT support to staff.
- Diagnose and resolve hardware, software, network, and printer issues.
- Install, configure, and maintain desktop PCs, laptops, mobile devices, and peripherals.
- Manage Microsoft 365 user accounts, permissions, and email administration.
- Set up new users, devices, and workstations.
- Monitor and maintain network infrastructure, Wi-Fi, and internet connectivity.
- Maintain cybersecurity best practices, including antivirus, backups, and software updates.
- Assist with cloud services, file management, and data security.
- Liaise with third-party IT providers and software vendors when necessary.
- Maintain accurate IT documentation and asset registers.
- Support the implementation of new technologies and systems as the business grows.
- Support the responsible use of AI tools and automation where appropriate, helping to improve efficiency and adapt systems and workflows as new technologies develop. Technologies:
- AI
- Cloud
- Hardware
- Support
- Microsoft 365
- Mobile
- Network
- Security
- Windows
- Office 365
Experience in an IT support or IT technician role. - Strong knowledge of Windows operating systems and Microsoft 365.
- Experience with networking, routers, switches, and Wi-Fi troubleshooting.
- Good understanding of cybersecurity principles.
- Current knowledge of AI tools, trends, and practical applications, with a willingness to adapt and develop further as technologies evolve.
- Excellent problem-solving and communication skills.
- The ability to prioritise workloads and work independently.
- A full UK driving licence would be an advantage.
- GCSE or equivalent preferred.
We are Crawford & Co Surveyors, a well-established and growing surveying practice committed to delivering a professional and reliable service to our clients. We are looking for a proactive and technically skilled IT Technician to join our team and help ensure the smooth operation of our IT systems across the business. We offer a competitive salary depending on experience, ongoing training and professional development, a supportive and friendly working environment, opportunities to grow with an expanding business, and a modern office environment with varied, interesting work. This is a full-time apprenticeship opportunity based in person, with benefits including a company pension, free parking, and on-site parking.
Direct job link
https://www.jobs24.co.uk/job/it-technician-technical-support-127101152