IT Technician Apprentice

Introduction

Start your career in tech. Grow with Lift Schools. This is a development opportunity for someone who is curious, motivated, and ready to build a career in IT. As an IT technician apprentice, you will learn on the job while supporting our schools and central teams with the technology that helps children thrive in every classroom, every day.

About the Employer

Who is Lift Schools? Lift Schools is made up of 59 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission: 1. We will provide an excellent education to every child, in every classroom, every day. 2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. 3. We will work with others beyond our network to benefit more children and communities.

What You'll Do

• Diagnose and resolve hardware and software issues
• Support Windows, Apple and Chrome devices
• Install and configure new equipment and software
• Help maintain audio-visual equipment and classroom technology
• Support systems including telephony, visitor management and CCTV
• Keep accurate records using our IT service management system
• Travel between our local schools to provide on-site technical support
• Deliver excellent customer service to colleagues across our schools

Training Outcome

• This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
• Potential to secure permanent positions within our central services team
• Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education
• Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
• Possibility to progress to senior roles, including IT manager or project leader
• Commitment to supporting your professional growth and career ambitions at Lift Schools

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Willingness to learn
• Curiousity

Qualifications

• Desired - GCSE - Maths and English - A-C or 4-9

Course Information

Course: IT solutions technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, hours to be confirmed.

Expected Duration: 1 Year 9 Months

Training Provider: LIFT SCHOOLS

This employer is part of the Disability Confident scheme, committed to employing disabled people.