IT Technician

We are seeking a highly skilled and proactive Senior IT Technician to join the Faculty of Engineering and Science technical support team. This SG7-level role combines hands-on technical expertise with supervisory responsibilities, supporting advanced teaching, research, and innovation activities across the Faculty. The postholder will lead the specification, procurement, deployment, and lifecycle management of specialist engineering and scientific equipment, including the modernisation of legacy systems, while managing the acquisition and deployment of specialist software in collaboration with internal and external stakeholders. Acting as a technical expert, they will assess user requirements, develop technical standards, procedures, and documentation, oversee service delivery and incident resolution in line with agreed service levels, and provide strategic guidance to enhance the efficiency, reliability, and effectiveness of technical services. The role also includes maintaining oversight of specialist equipment inventories, producing service and performance reports, and supporting the development of staff, systems, and processes to ensure an exceptional experience for students, researchers, and academic colleagues. We welcome applications from candidates with:

• Extensive experience supporting IT infrastructure, specialist software, technical facilities, and equipment lifecycle management within a scientific, engineering, or research environment.
• Strong technical expertise in either, For an informal discussion about the post please contact Tony Kelly
Should you have any recruitment related queries please contact the People Directorate Operations Team on Further details of the fantastic benefits and what we offer can be found here: and information on the university's working principles: To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values. We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas. We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to / , we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management.


• Configuring, integrating, and supporting specialist hardware, software, networked systems, and legacy technologies or;
• Configuring, utilisation and maintenance of specialist chemical/biological equipment and software in a wide range of techniques including Chromatography, XRD, NMR, spectroscopy, qPCR, Microscopy and many more.
• Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to provide expert technical guidance and deliver high-quality support.
• Experience leading technical projects, driving service improvements, managing competing priorities, and enhancing operational efficiency.
• A proactive, customer-focused approach, with experience mentoring technical staff and a commitment to continuous professional development, innovation, and the adoption of emerging technologies.
• The ability to combine advanced technical expertise with leadership and project delivery skills to support teaching, research, and the ongoing development of technical services.
  
  Should you join us, you will be employed by LASE but will work as part of the University of Greenwich academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities.
Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.