IT Tech Tracker

Location: Based from our Head Office with regular travel to our services across London, Luton, Kent, and Brighton (expenses paid). Please note that not all of our service sites are wheelchair accessible.

About the Role
We are seeking a dedicated volunteer to support us in tracking ICT equipment across our services. In this role, you will visit different sites, engage with staff, and record the equipment currently in use. You will also help identify any items that are faulty, missing, or in need of attention.

Your contribution will play an important role in helping us prioritise ICT needs across the organisation. By ensuring our teams have the right technology in place, you will be supporting them to deliver high-quality services to residents and participants.

Reliable ICT is fundamental to everything we do, and your support will help keep it running smoothly.

What is the Commitment?
We have more than 35 services which we need to track the tech within. This is a short-term project that would ideally be completed within 6-8 months, as only one visit to each service is needed. We can be very flexible around the dates and times that work best for you to volunteer, though all volunteering must take place within our head office hours (Monday - Friday 9am- 5pm) so we can support you during visits.

We are looking for volunteers who are friendly and reliable with

Working knowledge of ICT: Able to identify tech models and ask relevant follow-up questions to get a full picture of tech support needs.
Clear communication and accurate record keeping.
Confidence to volunteer alone (with remote support) and a friendly approach.
What You Can Expect From Us
To support you and set you up for success in your volunteering role with us, you can expect that we will:

Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
Reimburse you for agreed expenses relating to your volunteering, including all travel to services.
Welcome you warmly into our team and support you to get the most from your experience.
Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe.
Provide regular supervision and opportunities to provide feedback on your experience.
You will be eligible to register with Blue Light Discount Card.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.