IT Systems Trainer

Job Description Do you enjoy helping people feel more confident using technology? Could you turn complex systems and processes into clear, accessible learning? If so, join us! You could be suited to the role of IT Systems Trainer within our IT & Digital service.As an IT Systems Trainer, you will help staff get the most from the Council's corporate and specialist IT systems. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively. You will turn this information into practical training, guidance, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working. This is a varied role involving people from across the Council. You will need to communicate technical information clearly and adapt your approach to suit people with different roles, needs and levels of digital confidence We are looking for candidates who:

• Have experience of designing, delivering and evaluating IT systems training.
• Can create clear, accessible learning materials and support resources.
• Can turn complex information into practical learning for non-technical audiences.
• Have supported system implementation, testing or user-readiness activities.
• Can plan varied workloads and take defined work packages through to completion.