IT Systems Analyst

We are currently recruiting for a Systems Analyst to join our IT team based at our Head Office in South Shields. As an IT Systems Analyst at Barbour, you will work with a good degree of independence to deliver high-quality IT solutions that meet business needs and support strategic goals. Reporting to the IT Manager - Business Systems, you will be responsible for analysing, designing, and improving business systems to support Barbour's operational and strategic objectives. Serving as a key liaison between business stakeholders and technical teams, you will ensure system solutions are aligned with business needs, scalable, secure and fit for purpose.

• The role is based at our Head Office in South Shields and the expectation is 4 days in the office and 1 day of homeworking, Analyse existing business processes to identify inefficiencies, risks and improvement opportunities, translating requirements into technical specifications.
• Partner closely with developers, infrastructure teams, vendors and third-party suppliers to support system design, configuration, integration and testing activities.
• Participate in system implementation, upgrades, migrations, and impact assessments while developing and maintain comprehensive system documentation.
• Provide 2nd or 3rd line support for business-critical applications, lead user acceptance testing (UAT) and provide post-implementation support and continuous improvement.
• Ensure solutions comply with organisational standards and regulatory policies while supporting and collaborating with Associate and Senior Analysts.
  
  Education & Qualifications: Bachelor's Degree in Information Technology, Computer Science, Business Information Systems or equivalent experience. BCS Business Analysis, ITIL Foundation or Agile / Scrum certifications desirable.
• Technical & Domain Expertise: Strong understanding of IT systems, integrations, databases, APIs, interfaces, and SDLC Agile or ITIL frameworks.
• Enterprise Applications: Hands-on experience with enterprise applications (ERP, eCommerce, Finance, or HR systems) and managing delivery with 3rd parties.
• Analysis & Documentation: Proven expertise in requirements gathering (workshops, interviews, process mapping), impact assessments, and reading technical documentation / diagrams.
• Communication & Collaboration: Exceptional stakeholder management skills with the ability to explain complex technical concepts to non-technical business partners.
• Working Styles: Self-motivated, detail-oriented, and capable of working independently with minimal supervision while remaining aligned with team and managerial direction.
  
  Discretionary Company bonus scheme
• Staff discount
• Staff shop
• Healthcare cash plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support
• Refer a friend bonus scheme
• Reward & Recognition program
• Length of Service rewards
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.