IT Support &Infrastructure Engineer
A W JENKINSON FOREST PRODUCTS, CA10 2EY
IT Support &Infrastructure Engineer
Competitive Salary
A W JENKINSON FOREST PRODUCTS, CA10 2EY
- Full time
- Permanent
- Onsite working
Posted 3 days ago, 17 Aug | Get your application in today.
Closing date: Closing date not specified
Job ref: None
Location ref: Clifton, Cumbria
Full Job Description
The Role
This is a full-time, fully office based role. Reporting to the IT Manager, you will provide technical support and infrastructure administration across a diverse multi-site environment. You will be responsible for resolving IT issues, maintaining core business systems, and assisting with the implementation of new technologies across the Group.
The successful candidate will be comfortable working independently, troubleshooting complex issues, and engaging with users at all levels of the organisation.
Key Responsibilities
- Troubleshoot and resolve hardware, software, network and infrastructure issues.
- Support and administer Microsoft 365 services, Teams, OneDrive and SharePoint.
- Configure and maintain network infrastructure including switches, wireless networks.
- Support and administer telephone and PBX systems, including user provisioning and deployment.
- Manage endpoint devices including desktops, laptops, mobile devices and printers.
- Maintain technical documentation and support procedures.
Essential Skills & Experience
- Previous experience in a 2nd Line Support, Infrastructure Support or Systems Engineer role.
- Strong knowledge of Microsoft Windows desktop and server operating systems.
- Knowledge of Active Directory, Group Policy and Microsoft Entra ID.
- Strong understanding of networking technologies including TCP/IP, DNS, DHCP, Vlan’s and VPNs.
- Experience diagnosing and resolving complex technical issues.
- Excellent communication skills.
- Full UK driving licence and willingness to travel between sites when required.
Desirable Skills & Experience
- SharePoint administration and management.
- Experience with VMware and/or other virtualisation platforms.
- Support and administration of IP telephony and PBX platforms.
- Microsoft Intune and endpoint management experience.
- Experience within a multi-site business environment.
Personal Attributes
- Strong problem-solving and analytical skills.
- Self-motivated with a proactive approach.
- Excellent attention to detail.
- Ability to work independently and as part of a team.
- Professional and customer-focused.
What We Offer
- Competitive salary.
- Salary sacrifice pension scheme.
- 28 Days a year Holiday (Inc Bank holidays).
- Medical cash back plan
Direct job link
About this company
A W JENKINSON FOREST PRODUCTS
View full company profileA.W. Jenkinson Forest Products was formed in the mid-1960s when founder Allan Jenkinson took the initiative to collect unwanted sawdust and wood shavings from the sawmills around Cumbria and the Borders using a single tractor and trailer. He then transported the timber co-product to the area’s farms where sawdust was, and still is, in great demand as livestock and pet bedding.
This innovative, original approach, driven by a positive environmental focus, has characterised the work of Allan and his team in the intervening years and has remained an important part of the business ever since. Demand outstripped the locally available supply of sawdust needed to supply A.W. Jenkinson Forest Products’ growing customer base. This led to partnerships being formed further afield, rapidly growing the business, which now supplies customers across the UK and northern Europe.
To better serve the needs of its extensive third-party customer base, as well as the ongoing and expanding transport requirements of the wider A.W. Jenkinson group, the logistics operation was incorporated in spring 2014 as A.W. Jenkinson Transport Limited.
Today A.W. Jenkinson Forest Products and its associated businesses handle over 4 million tonnes of roundwood, chips, shavings, sawdust, bark, green waste and other timber co-products each year, collected from forestry sites, sawmills and other wood processing industries throughout the UK. A.W. Jenkinson’s services link forestry, sawmilling, wood processing, building, and demolition sectors with the demands of pulp, paper, and panel manufacture, energy generation, agriculture, horticulture, and amenity markets in an environmentally responsible cycle that makes maximum use of one of the world’s dwindling resources.