IT Support Engineer
Postaladdress Uk, Sidemoor, Bromsgrove
IT Support Engineer
Salary not available. View on company website.
Postaladdress Uk, Sidemoor, Bromsgrove
- Full time
- Permanent
- Remote working
Posted 4 days ago, 21 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: f09dba80b88048e3a08d0fee3b1e539e
Location ref: Sidemoor, Bromsgrove
Full Job Description
Role: IT Support EngineerLocation: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid CertificationsAre you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:
- Windows 10/11 & Windows Server
- Microsoft 365 (Teams, Exchange, SharePoint)
- Networking (DNS, DHCP, firewalls, switches, VPNs)
- VMware & Virtualisation
- Azure cloud services
- Hardware troubleshooting & device configuration
- General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing
- Resolving user issues across desktops, servers, cloud and network environments
- Supporting the second and third line engineers in technical issues and projects when required
- Monitoring systems, escalating complex issues, and helping improve processes
- Collaborating with senior engineers to expand your technical knowledge
- Providing excellent customer service with a proactive mindset
1-2 years' experience in an IT support or helpdesk role - A solid understanding of Microsoft technologies and basic networking
- A passion for learning and improving your technical skills
- Strong communication skills and a customer-focused approach
- Someone who enjoys problem solving and working as part of a team
£27,000 salary - Hybrid working
- Paid professional certifications (Microsoft, Networking, Security etc.)
- Great culture, supportive management, and ongoing career development
- Exposure to modern technologies across cloud, virtualisation, networking and more
- Opportunity to progress into 2nd line, cloud, networking or project roles