IT Support Assistant
Porcelanosa UK LTD, Patchetts Green, Hertfordshire
IT Support Assistant
Salary not available. View on company website.
Porcelanosa UK LTD, Patchetts Green, Hertfordshire
- Full time
- Permanent
- Onsite working
Posted today, 16 Jun | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: dc48897085cf4e02a2dcef33dad29e63
Location ref: Patchetts Green, Hertfordshire
Full Job Description
- In this role, I will provide first line support for hardware and software issues in a Windows environment. My daily tasks will include:
- Offering desktop support via phone, email, and face-to-face interactions
- Installing company software such as Wareflow, SAP, MS Office, and design software
- Setting up new users and new PCs
- Administering MS Windows Server, including Active Directory, DNS, and DHCP
- Managing backup administration
- Administering SAP, which includes unlocking and requesting new accounts and logging calls on the Head Office helpdesk
- Repairing or replacing PC hardware, peripherals, mobile devices, tablets, and printers
- Coordinating with external third-party suppliers for systems like CCTV and email
- Collaborating with internal departments regarding CRM, SAP, Wareflow, and design software
- Handling telephony administration
- Setting up company mobiles, handheld devices, and tablets
- Administering the network infrastructure, firewalls, and internet connections
- Serving as the first point of contact for antivirus, iPads, and video conference systems Technologies:
- Active Directory
- CRM
- Hardware
- Support
- Mobile
- Network
- SAP
- Windows More: We are PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products. Our mission is to lead the industry by providing trendsetting, cutting-edge designs of unmatched beauty and quality, along with technologically superior products and reliable services. We have been delivering architectural and design solutions for over 45 years, starting from a small village by the Mediterranean Sea in Castellon, Spain. Now, our presence spans over 140 countries through more than 400 showrooms and an extensive distribution network. This is a part-time position, offering 30 hours per week from Monday to Friday, with flexible working hours between 8 am to 2 pm or 9 am to 3 pm, including a 1-hour break.
- Ability to multitask and remain calm under pressure
- Flexibility and adaptability in a dynamic work environment
- Self-motivated and able to work independently, with a knack for problem-solving
- Strong communication skills for effective interaction with internal and external contacts
Direct job link
https://www.jobs24.co.uk/job/it-support-assistant-126984923