IT Support
O A, Borehamwood, Hertfordshire
IT Support
£30000-£35000
O A, Borehamwood, Hertfordshire
- Full time
- Temporary
- Onsite working
Posted 3 weeks ago, 20 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 777c2aeff78b469e8019cfe65dd7f586
Location ref: Borehamwood, Hertfordshire
Full Job Description
This role will require an individual to manage support chats, calls & emails as well as being the first point of contact for technical support requests., Duties include:
- Logging & resolving all IT issues in agreed time frame
- Installing and configuring computer hardware, software, printers etc.
- Invetigate software and hardware faults/issues
- Monitor & maintain all IT equipment
- Building & Managing relationships with all departments as well as suppliers
- Set up new starters and train new staff
- Work on various ad-hoc projects
Proven experience in a helpdesk or technical support environment - knowledge of Google Workspace - An individual who is a keen problem solver with a passion for excellent customer service
- Excellent troubleshooting abilities
- Ability to work independently as well as in a team
- Create processes, ability to monitor IT equipment and maintain documentation