IT Service Manager

An exciting opportunity has arisen for an IT Service Manager to join our Service Manager team within IT at Hampshire County Council.

Are you looking for a challenging and diverse role working as part of a friendly, high performing and supportive team, with an opportunity to make a real difference to IT services which supports our community., We're looking for IT Service Manager to join our IT Service Management team and act as a trusted technology partner to the business.

In this role, you'll work closely with Directorates and IT Business Partners to understand business needs, shape demand, and ensure IT services are designed, delivered and maintained to a high standard. You'll take ownership of a portfolio of IT services and applications, driving continuous improvement, service optimisation and value for money across both strategic and operational services.

This is a highly collaborative role requiring strong stakeholder engagement, service leadership and a solid understanding of IT service management across the full service lifecycle., We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We're seeking a confident professional with excellent communication skills, who exemplifies strong customer focus and a service led mindset.

Whether you're ready to step up into a senior role or already operating at that level, we want to hear from you.

You'll thrive in a collaborative, high-performing environment and be motivated to drive innovation and excellence in public service IT delivery.

Hampshire County Council is one of the UK's top performing local authorities and is now embarking on an ambitious, transformative period of change and you could be part of shaping its future.

We're proud to deliver high-quality public services to over a million residents, with our IT teams playing a vital role in that success.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

Hampshire County Council offers a pleasant, supportive, and collaborative working environment.

If you think you have what it takes to make a real difference in Hampshire, get in touch!