IT Service Lead

IT Service Lead - Orchard Grove Primary School (Blackdown Education Partnership)

• Somerset


• Full Time


• £32,597 - £36,363 per annum

We are seeking an experienced and proactive IT Service Lead to join our Central IT Team, in order to help shape and develop the quality of IT support across our Trust. BEP is committed to ensuring our schools receive a consistent, reliable, and high-quality IT Support Service that facilitates staff and students to deliver and access exceptional learning opportunities, and this role will be pivotal in achieving this. Working closely with our team of school-based technicians, you will drive service improvements and ensure our IT operations align with national standards, centralised services, and best practice.

The successful candidate will be a positive, confident leader with technical knowledge, excellent communication skills, and a drive for delivering excellent service. You will oversee the Trust's Helpdesk, support technician development, and champion proactive, standardised, and well-documented support across all schools. This is an exciting opportunity for someone who enjoys both problem solving and developing people, processes and systems, to ensure schools and their stakeholders are able to confidently utilise the full spectrum of IT resources and systems available to them.

For an informal discussion about the post or to apply, please contact Matt Pearce via pearcem@bep.ac.

Please apply by 9am on the closing date.

Interview Date: 18th May 2026

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Job Details

• Organisation: Other Organisations


• Work Location: Somerset


• Work Postcode: TA3 7FD


• Reference: EK1931


• Occupational Group: ITManagement & Senior Management


• Salary Details: £32,597 - £36,363 per annum


• Job Term: Permanent


• Appointment Type: Full Time


• Hours: 37 hours per week, all year round


• Closing Date: 10/05/2026


• DBS Check Required: Yes

#s1-Gen

We are seeking an experienced and proactive IT Service Lead to join our Central IT Team, in order to help shape and develop the quality of IT support across our Trust. BEP is committed to ensuring our schools receive a consistent, reliable, and high-quality IT Support Service that facilitates staff and students to deliver and access exceptional learning opportunities, and this role will be pivotal in achieving this. Working closely with our team of school-based technicians, you will drive service improvements and ensure our IT operations align with national standards, centralised services, and best practice.

The successful candidate will be a positive, confident leader with technical knowledge, excellent communication skills, and a drive for delivering excellent service. You will oversee the Trust's Helpdesk, support technician development, and champion proactive, standardised, and well-documented support across all schools. This is an exciting opportunity for someone who enjoys both problem solving and developing people, processes and systems, to ensure schools and their stakeholders are able to confidently utilise the full spectrum of IT resources and systems available to them.