IT Service Delivery Lead - Customer-Focused & Process-Driven

Great Western Railway (GWR), Swindon

IT Service Delivery Lead - Customer-Focused & Process-Driven

Salary not available. View on company website.

Great Western Railway (GWR), Swindon

  • Full time
  • Permanent
  • Onsite working

Posted today, 27 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 7c986a2d53344dd88b45d66702ebb5e7

Location ref: Swindon

Full Job Description

A leading railway service provider in Swindon is seeking an experienced IT Service Delivery Manager to ensure best-in-class service from the IT team. You will lead a team of support engineers and manage IT services with a focus on customer satisfaction, improving processes, and enhancing performance metrics. The ideal candidate will have an ITIL certification and substantial experience in IT service delivery management. This position offers competitive compensation and a range of benefits including free rail travel and a pension scheme.

A leading railway service provider in Swindon is seeking an experienced IT Service Delivery Manager to ensure best-in-class service from the IT team. You will lead a team of support engineers and manage IT services with a focus on customer satisfaction, improving processes, and enhancing performance metrics. The ideal candidate will have an ITIL certification and substantial experience in IT service delivery management. This position offers competitive compensation and a range of benefits including free rail travel and a pension scheme.
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Direct job link

https://www.jobs24.co.uk/job/it-service-delivery-lead-customer-focused-process-127262401