We are seeking to appoint an experienced and proactive IT Network Manager to lead our IT support services at Claremont Fan Court School. This is an exciting opportunity to shape and deliver a high-quality IT service in a dynamic educational environment. This is a full-time, year-round position working 40 hours per week, Monday to Friday. About the role:

• Lead the day-to-day operation of the school's IT systems and infrastructure
• Manage and develop the IT support team, ensuring excellent service delivery
• Drive the implementation of the school's IT strategy in collaboration with senior leaders
• Oversee IT service management, including helpdesk operations and third-party providers
• Ensure systems are secure, reliable, and aligned with best practices
Key responsibilities:
• Provide technical leadership across all IT systems and infrastructure
• Maintain and develop IT services using ITIL or similar service management frameworks
• Monitor systems performance and proactively manage risks and threats
• Deliver and support IT projects that enhance teaching, learning, and operations
• Manage the helpdesk and ensure timely resolution of support requests
• Maintain an accurate IT asset register and oversee equipment logistics
• Lead, coach, and develop the IT support team to ensure high standards and continuous improvement
About you:
• Relevant experience managing a busy IT helpdesk and support team
• Strong technical background in IT systems, infrastructure, and service delivery
• Excellent communication and leadership skills
• Able to explain technical issues to non-technical users
• Calm under pressure, highly organised, and committed to continuous improvement
• Experience in education is desirable but not essential
Desirable technical experience:
• Microsoft Active Directory, Windows Server, Hyper-V
• Microsoft 365, Intune, SharePoint, Teams, OneNote
• Networking: IP addressing, VLANs, HPE networks, FS switching
• Dell EMC hardware, Cambium wireless, SAN, backup & replication
• Cyber security tools, Smoothwall or similar firewall systems
• Jamf School, Apple School Manager
• Halo ITSM, Windows 11, managed print systems
Benefits:
• Salary circa £50,000 (depending on experience)
• 25 days' holiday plus bank holidays
• Generous group personal pension plan (with 3% employee contribution)
• Life assurance (5x salary)
• Cycle-to-work scheme
• Complimentary lunches and refreshments during term time
• Free on-site parking
Full details of the role can be found in the job description. To apply, please click the apply button to be redirected to our vacancies portal. Closing date: Monday 21 July 2025. Interviews will be held shortly after the closing date. We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are fully committed to creating and sustaining a positive and supportive working environment free from discrimination where staff feel valued and respected. We value individuality and diversity and believe in equal opportunity for everyone, irrespective of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race or ethnicity, religion or belief, sex, sexual orientation or socio-economic background. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The school may carry out online searches on shortlisted applicants. The post is exempt from the Rehabilitation of Offenders Act 1974. The school is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.


• Relevant experience managing a busy IT helpdesk and support team
• Strong technical background in IT systems, infrastructure, and service delivery
• Excellent communication and leadership skills
• Able to explain technical issues to non-technical users
• Calm under pressure, highly organised, and committed to continuous improvement
• Experience in education is desirable but not essential
Desirable technical experience:
• Microsoft Active Directory, Windows Server, Hyper-V
• Microsoft 365, Intune, SharePoint, Teams, OneNote
• Networking: IP addressing, VLANs, HPE networks, FS switching
• Dell EMC hardware, Cambium wireless, SAN, backup & replication
• Cyber security tools, Smoothwall or similar firewall systems
• Jamf School, Apple School Manager
• Halo ITSM, Windows 11, managed print systems
  
  Salary circa £50,000 (depending on experience)
• 25 days' holiday plus bank holidays
• Generous group personal pension plan (with 3% employee contribution)
• Life assurance (5x salary)
• Cycle-to-work scheme
• Complimentary lunches and refreshments during term time
• Free on-site parking