IT Infrastructure Engineer

based delivery with 2nd and 3rd line support, helping to enhance and operate a large, complex, and business, prem and AWS cloud platforms, influence technical direction, and contribute to continuous improvement across Jet2's infrastructure services. The platforms you support play a direct role in the availability, resilience and security of Jet2's operations, making engineering quality and reliability essential,

• Designing, planning and implementing scalable, secure and resilient infrastructure solutions, including: On-prem and AWS-based IaaS (compute, storage and networking) & Virtualisation and container platforms
• Administering and supporting Kubernetes platforms, including cluster lifecycle management, upgrades, security and integration with underlying infrastructure.
• Operating, maintaining and optimising AWS environments, ensuring infrastructure is delivered in line with security, resilience and availability best practices, as well as cost-effective operation.
• Designing and supporting infrastructure with appropriate availability, resilience and disaster recovery considerations to meet business and operational requirements.
• Troubleshooting and resolving complex infrastructure incidents, including cloud-related issues, escalating where appropriate to senior engineers or third-party vendors.
• Providing technical guidance, mentoring and knowledge-sharing to IT Operations and other technology teams, contributing to improved standards and ways of working.
• Creating and maintaining clear, accurate documentation, including infrastructure designs, configurations, standards, policies and operating procedures.
• Supporting and developing automation and Infrastructure-as-Code approaches across on-prem and cloud platforms to improve consistency, reliability and efficiency.
• Participating in the on-call rota (minimum of 1 in 4) and supporting planned out-of-hours work when required.
What you'll have:
• Strong experience administering Windows Server, including: Active Directory, Group Policy, DNS and DHCP
• Experience supporting Linux servers (Red Hat and Oracle).
• Hands-on experience administering Kubernetes platforms in production environments.
• Strong operational experience with Microsoft tooling, including SCOM, SCCM, DPM, WSUS, Intune and Microsoft Defender
• Practical experience supporting AWS public cloud infrastructure (IaaS), including core compute, storage and networking concepts.
• A solid understanding of patch management, vulnerability management and security best practices across hybrid infrastructure environments