IT Infrastructure and Cloud Engineer

Do to the nature of the role, you will have a UK driving licence and a car to be considered for this position, Are you an experienced infrastructure engineer looking for a diverse and challenging role within the exciting world of Fire and Rescue? We are looking for an exceptional engineer with a strong background in IT infrastructure who can assist with our move to Azure. The role requires a diverse skillset as we are a small team managing a wide range of technologies. We are looking for an engineer who specialises in IT infrastructure, virtualisation, storage, backups, and IaaS. The ideal candidate would have a proven history working in these areas and acting as a senior figure within a team of second and third-line engineers. We are looking for someone who can hit the ground running, has a desire to learn and to make a difference. This is a great opportunity for someone who not only would like to work with infrastructure but also learn other aspects to our blue light services, such as radios, bespoke applications, and other forms of communications technologies. You will be working within the IT team for Community Protect Directorate of Hertfordshire Fire and Rescue Service. Hertfordshire Fire and Rescue Service is part of Hertfordshire County Council. The team support all applications, IT infrastructure and communications equipment for Community Protection Directorate, East Coast and Hertfordshire Fire Collaboration. This Includes: In house and 3rd Party software, Server Infrastructure, Windows Server, SQL Server, Hyper-V, Veeam, Intune, Mobile Devices, Azure Services, Telephony, and Radio. This also includes the support of mission critical, bespoke fire infrastructure, applications and systems for Hertfordshire Fire and Rescue Service 24x7x365 days for the purpose of mobilising fire engines and personnel. You will be joining the team at the ideal time as we are implementing a new mobilising system. Due to complications around maintaining our existing while implementing a new system we are rebuilding the vast majority of our applications in preparation for the new solution. This has given us the opportunity to redesigned the infrastructure from the ground up making use of cloud. You will be working alongside a third-line infrastructure engineer, the infrastructure manager and our applications engineers to continue the transition.

• A proven history working at third-line level of support
• Azure Active Directory / Entra ID
• Azure Networking
• Azure Firewall
• Azure VPN Gateway
• Azure backups
• Defender for cloud
• Defender for endpoint
• Microsoft Intune
• Windows Server
Soft Skills
• Strong Communication skills
• A problem-solving approach to work
• Self-motivated with a good work ethic
• Professional
We would encourage anyone that meets many of the skills and experience we're looking for to apply for this role. We appreciate we are a small team that supports a wide spectrum of technology which is challenging to recruit for. Training will be supplied for any gaps and any niche or bespoke technologies related to blue light services. Benefits of working for us:
• Flexible Working Arrangements (depending on the role) Excellent Career Development Salary Exchange for Additional Benefits Excellent Pension Scheme with Employer Contributions Shopping Discounts Support Groups & Wellbeing Schemes
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required) Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving Roles Only: As part of this role, you will be required to travel to other HCC Sites/Residences either using your own mode of transport or a company car. In light of this, the ability to drive and/or travel around the County is required for this role a DVLA check will be required on appointment.