We are seeking an experienced IT Engineer to support and optimize our global IT environment. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.,

• Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing:
• Provide support for cloud and local server based business critical systems and software including MES and security systems
• Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments
• Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments
+ Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management
• Troubleshoot advanced network issues (routing, switching, VoIP)
• Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems.
• Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure.
• Ensure compliance with enterprise security policies
• Provide desktop support (in-person/remote) for employees, including VIPs.
• Support onboarding/offboarding (system deployment, IT inductions).
• Conduct IT training and maintain support documentation.
• Perform O&M for industrial PCs (production line support, backups, fault resolution).
• Maintain door access/CCTV systems and video conferencing equipment.
• Participate in after-hours/Weekend support (remote or onsite).
• Ensure IT environments comply with company global security policies.
• Work with global IT teams to innovate solutions aligned with business needs.
• Manage asset lifecycle (inventory, audits, decommissioning).
This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited.

Required:
• Multilingual proficiency (e.g., Mandarin) for global collaboration.
• 3+ years in enterprise IT infrastructure (Wintel/Networking).
• Advanced networking knowledge: Routing/switching (CCNA or equivalent).
• Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
• Virtualization (VMware/Hyper-V), VoIP, video conferencing.
• Endpoint security (encryption/patching/2FA).
• Strong problem-solving, teamwork, and communication skills.
• Ability to work after-hours/weekends.
Desired:
• CCNP, MCSE, or other relevant certifications.
• Experience with AxiomV door control systems.
• MES software experience.
Additional Information
• Candidates must be eligible to, and hold all relevant finalised paperwork, to live and work in the UK. Copies of Passports and Visas will be requested. Please note we do not offer sponsorship for this role at this current time or the foreseeable future.
  
  Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world.
Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs., Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward.


• This is initially a 12-month temp/agency worker contract, to be extended for further 12-month periods dependent on performance and workload. Assignments are renewed on the 31st December each year.