IT Category Manager

ensuring that procurement activity delivers measurable value for Serco.Key responsibilities will include:Delivering sourcing projects and strategic renegotiations across global and Business Unit requirements.Supporting the development of the global IT category strategy and translating this into a clear, prioritised pipeline of sourcing activity.Identifying opportunities to optimise value, improve supplier performance and mitigate third-party risk.Building and maintaining strong relationships with senior stakeholders and key suppliers across Serco.Monitoring supplier performance and risk through reporting, market intelligence and business feedback.Leading continuous improvement initiatives with existing suppliers to drive innovation, efficiencies and improved outcomes.Working closely with Procurement Business Partners and wider Procurement teams to align category strategies, supplier management activity and stakeholder priorities.Supporting compliance with preferred supplier arrangements

and Serco Procurement Policy, Standards and Procedures.Mentoring and supporting more junior members of the team, sharing your knowledge and helping develop procurement capability.What you'll bringYou'll be an experienced procurement professional with a strong track record in IT category management, strategic sourcing and supplier relationship management within a large and complex organisation.We're looking for someone who can demonstrate:Strong IT category, supplier and market expertise.A proven track record of delivering sourcing activity, savings, change and continuous improvement.Experience developing and implementing innovative category strategies.Strong commercial and business acumen, with the ability to understand complex business requirements and translate these into effective procurement solutions.Experience operating in a complex, changing and competitive environment.The ability to build credible relationships and influence stakeholders at senior levels, including MD and Board
level.Strong analytical, planning and decision-making capabilities, with a fact-based approach.A strategic mindset, balanced with the flexibility to understand local market and business requirements.Resilience, credibility and the ability to operate effectively across a global and matrix environment.A professional procurement qualification such as MCIPS, or a relevant postgraduate qualification such as an MSc or MBA, would be desirable but is not essential.What we offerCompany pension up to 6%Bonus - on target 5%Company Car25 days annual leave plus bank holidaysPrivate healthcare - singleFlexible and hybrid workingOpportunities for professional development and career progressionA supportive and inclusive working environmentA little bit about us:At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen

Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.Our inclusive recruitment commitment:We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).For support with your
application, please contact #####'s impact a better future, together. Apply today.Job SummaryJob number: 311524Date posted : 2026-08-19Profession: Corporate Operations and ICTEmployment type: Full TimeType: both