IT Assistant

Pay: £1,500
Contract: FTC
Type: Part Time
Hours: 10 hours per week
Location: MoD Corsham, Building 405, Corsham, Wiltshire, England, SN13 9ET

You'll be a passionate individual, with Customer Service experience to manage IT requests, support employees and log information onto a database.

You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a IT Assistant you would be responsible for managing the IT Equipment within our Meeting rooms, to ensure a continuous and efficient service.

As the first line of contact for the Mitie team, you will be responsable for the maintanance of all IT equipment, meeting the needs of customers and making full use of the available information and equipment. You must ensure timely input and output of all associated IT data, and live monitoring of performance against SLA's. You should be able to work under pressure in order to meet with challenging deadlines while effectively managing workloads.

You should have a strong standard of both literacy and numeracy and be confident with your knowledge of Microsoft office. You can demonstrate excellent written and verbal communication and negotiation skills to support you in your role. You should possess good planning and organisational skills and can maintain confidentiality across the site while respecting the needs of all stakeholders.

You'll be a passionate individual, with Customer Service experience to manage IT requests, support employees and log information onto a database.

You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a IT Assistant you would be responsible for managing the IT Equipment within our Meeting rooms, to ensure a continuous and efficient service.

As the first line of contact for the Mitie team, you will be responsable for the maintanance of all IT equipment, meeting the needs of customers and making full use of the available information and equipment. You must ensure timely input and output of all associated IT data, and live monitoring of performance against SLA's. You should be able to work under pressure in order to meet with challenging deadlines while effectively managing workloads.

You should have a strong standard of both literacy and numeracy and be confident with your knowledge of Microsoft office. You can demonstrate excellent written and verbal communication and negotiation skills to support you in your role. You should possess good planning and organisational skills and can maintain confidentiality across the site while respecting the needs of all stakeholders.