IT Apprenticeship
Advance Learning Partnership, Spennymoor, County Durham
IT Apprenticeship
£15,392 a year
Advance Learning Partnership, Spennymoor, County Durham
- Full time
- Permanent
- Apprenticeship programme
Posted 1 day ago, 20 Aug | Get your application in today.
Closing date: 05-10-2026 (In 45 days)
Job ref: None
Location ref: Spennymoor, County Durham
Full Job Description
Introduction
As an IT Support Apprentice, you will play a key role in supporting schools across the Trust by providing first-line technical support and helping maintain reliable IT systems for staff and students. You will gain valuable experience working with a range of hardware, software, and networking technologies.
About the Employer
Advance Learning Partnership is a growing and collaborative multi-academy trust committed to delivering excellent education and creating opportunities for every child to succeed.
At ALP, people are at the heart of everything they do. The Trust supports schools across a range of operational areas, including IT, data, finance, estates, and governance, ensuring staff and pupils have access to the best possible resources and support.
This is an exciting opportunity to join a supportive IT team and begin a career in technology through a hands-on apprenticeship programme.
What You'll Do
- Provide first-line IT support through the school ticketing system
- Troubleshoot and resolve technical issues efficiently to minimise downtime
- Support users with hardware, software, and connectivity issues
- Work with different networking architectures and IT systems
- Assist with the setup, maintenance, and configuration of devices and software
- Deliver excellent customer service to staff and students across the Trust
- Support the wider IT team with day-to-day technical tasks and projects
Training Outcome
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Team working
Qualifications
- Essential - GCSE - English - 5
- Essential - GCSE - Maths - 4
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Thursday: 8:00am– 4:00pm, Friday: 8:00am– 3:30pm
Expected Duration: 1 Year 3 Months
Training Provider: BALTIC TRAINING SERVICES LIMITED