IT Apprentice (Westcliff High School for Boys)

Introduction

The ICT Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily schedule unless directed otherwise.

About the Employer

Westcliff High School for Boys is a high-performing selective grammar school and academy in Essex, educating boys aged 11–16 with a co-educational Sixth Form. The school is committed to academic excellence, innovation, and providing a supportive environment where students and staff can thrive.

What You'll Do

The ICT Apprentice is responsible for:

• Assisting in the development, support, maintenance and security of all ICT systems within the school
• Assisting in the installation, configuration and testing of hardware and software
• Providing technical advice and assistance in the classroom to support students and teaching in a learning environment
• Upskill and share relevant ICT knowledge with other members of the ICT team

Duties & Responsibilities:

• To operate as first-line support for staff throughout the School
• To maintain the computer networks logging action taken and in particular:

Complete the below daily:

• Act as a point of contact for staff and students concerning ICT as required and provide telephone, email, and desktop support to students and staff
• To control, maintain, install and set up when required, ICT and audio-visual equipment held within the school, including digital projectors
• To maintain an up-to-date knowledge of the School's ICT network, connections, and components
• On rare occasions, provide ICT Support for School events, for example, parent evenings
• To undertake, from time to time, such other duties as may reasonably be requested by the Director of Technology, Deputy Headmaster, or the Headmaster.

All staff are responsible for promoting and safeguarding the welfare of pupils at Westcliff High School for Boys by always ensuring compliance with the School’s Safeguarding and Child Protection Policy.

It is a requirement of all staff to report any actual or potential risks to the safety or welfare of pupils to the Designated Safeguarding Lead. This document summarises the main responsibilities of the post. All staff are required to undertake whatever else the Headmaster may reasonably request. All staff are expected to uphold, support and realise the ethos of the School, as outlined in the Mission Statement Learner Profile.

Training Outcome

To be discussed upon completion of the apprenticeship.

Skills Required

• Attention to detail
• Microsoft Office applications
• Microsoft operating systems
• Willingness to learn
• Asks questions when unsure
• Reliable

Qualifications

• Essential - GCSE - 5 GCSEs including English and maths - C or above

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 8.00am - 4.00pm. Full time (including school holidays). You will be entitled to a 30 minute lunch break.

Expected Duration: 2 Years

Training Provider: ESTIO TRAINING LIMITED