IPS Service Manager

The post holder will manage an IPS service operating across community mental health services, recovery inpatient wards and partner organisations. The role includes responsibility for a team of employment specialists, delivery of performance targets, and integration of employment support within clinical pathways. The post holder will work across organisational boundaries, building relationships with internal services and external partners including employers, primary care and voluntary sector organisations. MAIN DUTIES/RESPONSIBILITIES Lead and manage the IPS service and team to ensure delivery of employment support aligned to service objectives and expected outcomes. Monitor and manage service performance, including referrals, access, and employment outcomes, to ensure targets are achieved and areas for improvement are identified and addressed. Develop and embed IPS within community mental health teams and wider pathways to improve access to employment support and integration with clinical
care. Analyse service data and performance information to inform decision-making and implement service improvements. Establish and maintain effective working relationships with internal teams and external partners to support service delivery and development. Contribute to service development, planning and transformation activity to improve quality, access and outcomes. Ensure the service operates in line with organisational policies, governance requirements, and safeguarding responsibilities. Lead, implement and ensure the service is compliant with IPS Grow audit standards and monitoring and implementation of these. Responsibility for People Management Line manage IPS staff, including recruitment, supervision, appraisal and performance management, to ensure staff are supported to deliver high-quality services. Provide leadership, guidance and development opportunities to build capability and maintain a skilled workforce. Responsibility for financial and/or physical resources Monitor and
manage service resources to ensure effective and efficient use in line with service requirements. Budget holder for the service responsible for the management and financial planning processes of the service budget. Responsibility for administration Ensure accurate and timely recording of service activity and performance data to support reporting and governance requirements. Plan and organise service delivery, training, workforce activity and reporting processes in accordance with Livewell Southwest standards and IPS Grow model fidelity. Responsibility for people who use our services Ensure delivery of a service that supports individuals with mental health needs to access and sustain employment. Promote recovery-focused and person-centred approaches within service delivery. Responsibility for implementation of policy and/or service developments Implement organisational policies and procedures within the service to ensure safe and effective practice. Contribute to the development and
implementation of service improvements and new ways of working. Other Responsibilities Ensure effective use and management of information systems and data in line with information governance requirements. Contribute and undertake audit, evaluation and service review activity to support continuous improvement. Policy holder and author for the service policy and standards for IPS. COMMUNICATIONS AND RELATIONSHIPS Develop and maintain effective working relationships with staff, managers, clinicians and external partners to support service delivery. Communicate complex service information, including performance and improvement plans, in a clear and accessible way. Chair and contribute to meetings, providing updates and ensuring appropriate escalation of risks and issues. Chair organisation IPS meetings with key stakeholders including executive team membership to ensure the organisation meets its IPS Grow commitments Produce written reports and documentation to support service monitoring and