Involvement and Engagement Facilitator

The Service User and Carer Involvement and Engagement team provides strategic direction and support to ensure our patients/service users, those with lived experience of mental health and carers are regularly engaged with and involved in the planning, delivery, reviewing or restructuring of services to help deliver service improvements. We are working towards a shift in culture that fully recognises the importance of service user/carer participation and co-production, using a planned, strategic, and sustainable approach., The role will include:

• Facilitating and supporting service user and carer involvement and engagement initiatives and workstreams
• Provide administrative support to the team
• Coordinate efforts to obtain meaningful feedback from service users and carers and share actions taken
• Support governance of patient/service user and carer involvement, engagement and experience.
  
  North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology.