International Transport Planner

Right Now Group are looking for an experienced International Transport Planner to manage and coordinate the movement of import and export road freight shipments across international routes. This role is centred around planning, routing and optimising transport movements, ensuring freight is delivered efficiently, cost-effectively and in line with customer expectations. You will take ownership of transport schedules, working closely with hauliers, drivers and internal teams to ensure seamless execution. You will also act as a key point of contact for customers, providing updates and ensuring a high level of service throughout the shipment lifecycle. A solid understanding of customs procedures and road freight documentation is important due to the international nature of the role. However, you will not be required to complete customs entries, as training will be provided. Key Responsibilities of an International Transport Planner:

• Plan and coordinate international road freight movements (imports and exports) from booking through to delivery
• Optimise routes, schedules and load planning to ensure cost-effective and timely transport solutions
• Book and manage hauliers and transport partners across international lanes
• Act as the main point of contact for customers, providing updates and managing expectations
• Liaise with warehouses, drivers and internal teams to ensure efficient execution of transport plans
• Monitor transport movements in real time and proactively resolve delays or issues
• Ensure all international transport and road freight documentation is accurate and completed on time
• Work closely with internal teams to ensure all customs-related information is captured and compliant
• Maintain accurate planning records, job files and system updates
• Deliver a high level of customer service while managing multiple transport plans simultaneously
  
  Previous experience in transport planning or road freight operations, ideally within an international environment
• Strong understanding of route planning, scheduling and transport optimisation
• Knowledge of import/export road freight movements
• Awareness of customs processes and road freight documentation (entries not required)
• Strong communication skills and confidence liaising with hauliers, drivers and customers
• Ability to manage multiple transport plans and prioritise effectively in a fast-paced environment
• High attention to detail and strong organisational skills
• Proactive problem-solving ability and a calm approach under pressure
• Experience using transport management systems is advantageous
  
  £30,000 - £35,000 salary, depending on experience
• Monday-Friday working hours (8:30am-5:00pm)
• Central Birmingham location
• A stable role within an established logistics business
• Training provided on customs processes and procedures
• Opportunities for development and progression
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