International Conversion Assistant

Bangor University, Bangor

International Conversion Assistant

£24334-£26338

Bangor University, Bangor

  • Full time
  • Temporary
  • Remote working

Posted today, 24 Apr | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: cfc35907bfb0478cb82ba4f49dc97bb6

Location ref: Bangor

Full Job Description

The successful candidate will be joining a supportive team environment in which they will provide a high-quality first point of contact for prospective students, applicants, and other stakeholders, delivering excellent customer service across multiple enquiry channels. They will support the development of knowledge base content and call scripts, help monitor service performance and contribute to continual improvement within the international recruitment enquiry management service.

The successful candidate will possess a minimum of 5 GCSEs at grades A

  • - C (incl. English and Maths) or NVQ level 2 in a relevant subject area and have recent experience of working in a customer-service environment. You must be a confident communicator with excellent written and verbal skills and capable of engaging effectively in a customer service environment.

    The successful candidate will be expected to commence as soon as possible. The contract is for 2 years initially but may be extended.
  • This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Direct job link

https://www.jobs24.co.uk/job/international-conversion-assistant-126739206
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