Internal Solicitor and Legal Services Manager

Working within the Quality and Safety directorate, this is a key role in the provision and management of Legal Services and will include management of the Coroner and Claims department.

The Postholder will provide specialist legal advice and guidance to senior leaders and managers on complex legal matters, supporting informed decision-making and effective risk management whilst delivering high-quality, solutions-focused and timely legal support, in order to support delivery of the Trust's business and identify and manage legal risk effectively, minimising the Trust's exposure to liability and representing the Trust in both the Coroners' and Civil courts as necessary.

In addition to the NHS Resolution indemnity schemes the post holder will support the management of claims falling under commercial insurance provision for the Trust and the wholly owned subsidiary, North East Ambulance Service Unified Solutions (NEASUS). This includes day to day management of motor insurance related claims and liaison with third parties and insurers. The management of claims also includes those classified under special losses and compensation and not related to formal indemnity arrangements., The post-holder will support the Head of Quality and Safety in providing specialist advice on the management of claims and inquests to the Board and senior managers.

On behalf of the Head of Quality and Safety the post holder will support the development, implementation and maintenance of business management systems and processes which enable the Legal Services team to deliver its responsibilities and agreed objectives. This will include the review and updating of the Ulysses integrated risk management system and database, working in conjunction with colleagues in the Regulatory Services functions and wider directorate.

The Internal Solicitor and Legal Services Manager will support the development, implementation and review of policies, procedures and guidance relating to coronial, civil litigation and insurance provision.

The post holder will possess the specialist qualifications, knowledge and experience necessary to support the Head of Quality and Safety in relation to coronial, civil litigation and insurance provision., Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all". We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System. From 01.04.2025 If your role needs a DBS you'll be subject to salary deduction totaling £49.50 spread over first and second pay.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more! Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.