Internal Sales Manager

Are you a commercially focused sales leader with a passion for building lasting customer relationships and driving growth across international markets? We're looking for an Internal Sales Manager to take ownership of developing Fortune Brands' customer base through proactive account management and strategic inside sales activity. As Internal Sales Manager , your main goal will be to increase sales and profitability within a defined portfolio of customers, while maintaining exceptional service and communication standards. You'll work across a diverse range of channels - including showrooms, contractors, agents, buying groups, merchants, installers, and E-commerce partners - to strengthen existing relationships and identify new business opportunities.

What you will be responsible for
Increase turnover and profitability in line with the annual AOP with current customer base in defined markets by acting as the lead account manager customers
Outbound telephone/Teams activity to increase brand presence, deliver product training and drive promotional participation
Work with client and internal Customer Services teams to manage all supply, credit, product, or technical issues in a timely manner
Work closely with client and internal Marketing teams to provide the support necessary to drive brand exposure and sales
Provide internal support to the Head of European sales and Regional Account Managers. Be the conduit between the external international team and head office stake holders
Assist in management of all agent relationships
Help an deliver the annual channel plan to meet the strategic needs of the EMEAA business
Work with the Head of Retail sales to assess all geographic markets balancing current/potential revenue, right to compete and investment
Provide monthly (and ad hoc) reporting on KPI's, market feedback and progress towards strategic initiatives
Manage a pipeline of contract project to help deliver your on annual target
Keep accurate records of all activity on CRM

Previous experience in a similar role within a fast-paced environment
Excellent communication skills, fluent in English and French
Strong organisational skills with and accurate record keeping/reporting capability
The diligence and working memory to manage multiple projects simultaneously
Excellent relationship management skills; adaptable to all situations/individuals
A solution focused mindset with the ability to prioritise effectively
Ability to successfully negotiate customer agreements and develop partnerships
IT literate with good excel and powerpoint skills
Communicative and able to work in a team

33 days holiday (inclusive of Bank Holidays) - pro-rata for part-time
Annual Incentive Plan
Employee Assistance Programme
Life Assurance & Pension Plan
Health & Wellbeing Programme (including health cash plan)
High Street Reward Scheme & Refer a Friend Programme
Free Parking & Eye Care support
Flexible working model
Employee Recognition Programme

Our Hiring Process
Initial discussion with our Resourcing Team.
On-site interview process (1-2 stages depending on role).
Successful candidates will be notified, and start dates confirmed.