Internal Sales Executive (Account Development)

· Develop clear, accurate and commercially appropriate written proposals and quotations for both new and existing customers, ensuring alignment with customer requirements and internal pricing structures. · Achieve agreed annual sales targets and campaign deliverables through proactive sales activity, effective opportunity management and disciplined follow-up. · Prospect for new business within a defined sales region, engaging with both new customers and existing accounts to identify additional opportunities and support business growth. · Manage and support customer orders through to completion, expediting the resolution of issues, queries or complaints to maintain service levels and protect customer relationships. · Support customer engagement through telephone-based selling, and where appropriate, participate in face-to-face or video-based meetings to progress opportunities or support external sales activity. · Maintain a strong working knowledge of products, applications and technical detail to enable confident, informed discussions with customers and support effective selling. · Accurately record and manage all customer interactions, enquiries, opportunities and pipeline activity within the CRM system, ensuring visibility and continuity across the sales team.

• A sound understanding of sales processes within a business to business environment, including handling enquiries, qualifying opportunities and progressing sales through to order.
• An ability to learn and apply product, application and technical knowledge to hold effective, credible conversations with customers.
• Strong communication and questioning skills, with the ability to build rapport, uncover customer needs and present appropriate solutions clearly and confidently.
• Good listening skills and attention to detail, with a customer focused approach to both new and existing enquiries.
• Confidence in engaging with customers primarily via telephone, with the ability to support occasional face to face or video based customer interaction.
• Good organisational and time management skills, with the ability to manage multiple enquiries and opportunities at different stages simultaneously.
• Commercial awareness and a proactive approach to supporting sales targets, campaign activity and business growth.
• Experience of accurately maintaining customer data, enquiries and sales activity within a CRM system.
• Previous experience in an internal sales, telesales or customer facing commercial role is desirable.
  
  Brett Martin
With more than sixty years of plastic manufacturing experience, servicing a diverse range of industries, our success has been built on a unique combination of great people, great products and a desire to go further on behalf of our customers around the world. At Brett Martin, you'll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you're looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you'll find plenty of opportunities to learn new skills and develop a rewarding career. Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 74 countries, and 25% of its operations are sustainably powered., Brett Martin offers a comprehensive range of rewards and benefits to its employees. The company is committed to safeguarding the health, safety, and wellbeing of its staff by providing life assurance, safety wear, HR support, and free car parking. In terms of pay and benefits, employees enjoy competitive salaries, profit-related pay, uniform allowance, and an employer contributory pension scheme. Brett Martin also invests in the development of its employees through access to training courses, progression opportunities, and travel experiences. The company fosters a positive working environment with charity and fun day events, team building initiatives, service-linked holidays, and suggestion scheme rewards., With more than sixty years of plastic manufacturing experience, servicing a diverse range of industries, our success has been built on a unique combination of great people, great products and a desire to go further on behalf of our customers around the world.