Internal Communications Officer

Working within the People Team, the Internal Communications Officer is responsible for the day to day delivery, governance and continuous improvement of our new internal communication channel via Viva Engage and specifically our All Company community. You will support organisational culture, wellbeing and inclusion by creating relevant, people centred content and ensuring colleagues across the business feel informed, listened to and connected.,

• Own the operational management of Viva Engage, acting as the primary administrator and content lead for the All Company community
• Create and curate engaging internal communications content and content schedules, including business updates, colleague stories, wellbeing and inclusion campaigns, sharing charity activity and key announcements
• Take a journalistic approach to identifying stories and news across the business, including attending events and visiting branches to gather insight and feedback
• Work closely with Marketing, the in-house magazine editor and operational teams to ensure consistent, high quality and aligned internal communications
• Maintain clear guidance, standards and governance for the effective and appropriate use of Viva Engage, including moderation and administration
• Promote internal communication channels through training, awareness sessions and coaching for colleagues and managers
• Monitor engagement and usage data, providing insight, feedback and recommendations to continuously improve communication effectiveness
• Working within the Recruitment Team to maintaining content on our recruitment platforms and careers page and highlighting vacancies in the business
Working arrangements

The role is 25 hours per week over four/five days and can be flexibly arranged with the successful candidate.
• Flexible approach to working hours
• Regular travel to branches and suppliers, with occasional overnight stays
• Flexibility to travel around our network to meet with colleagues and attend events is essential so a full driving licence is desirable, Experience in a communications focused role (marketing, people or similar) where creating content and communications has been a key focus
• A genuine passionate for communication, storytelling and colleague engagement
• Friendly, approachable, reliable and self motivated
• Strong written and verbal communication skills with excellent attention to detail
• Confident engaging with a wide range of stakeholders and audiences and leading conversations
• Proficient analysing engagement data and using insight to shape activity
• Competent user of Microsoft Office (Word, Excel, Outlook, Teams) to an intermediate level
Desirable
• Experience using Viva Engage or similar internal social platforms
• Understanding of retail environments and retail colleague communication
• Photography, video editing or graphic design skills (e.g. Canva or Adobe tools)
  
  Brewers Decorator Centres are a proud, family-owned UK retail business with a strong focus on people, values and community. We are looking for an Internal Communications Officer to join our People Team and play a key role in strengthening colleague connection, engagement and employee voice across our 280+ branches. This is a hands on role for a strong communicator and storyteller who enjoys working collaboratively, spending time in the business and creating content and communication that is engaging, inclusive and meaningful for all colleagues.
Ranked in The Sunday Times Best Places to Work 2025, we are the largest independent supplier of decorating materials globally. We are proud of our wonderful heritage of over 120 years in our industry and our nationwide growth.

We think we have an amazing culture of looking out for each other and helping one another succeed and has stood us well for over 120 years! Some of the benefits we offer include:
• Competitive financial package
• 33 days holiday increasing with service (inclusive of bank holidays, pro rata for PT)
• Pension plan with company contributions plus a life assurance scheme
• We offer Stream - a money management app that gives you access to pay as you earn it
• Employee Assistance Programme and virtual GP service-accessible to colleagues, partner/spouse and dependents
• Health Cash Plan - an optional funded scheme to claim money back for routine healthcare treatments
• Discounts and rewards with selected partners-major high street brands, supermarkets etc plus generous colleague discounts
• Comprehensive Induction Programme
• After a qualifying period you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity/Adoption pay and a chance to use one of our holiday homes