Hybrid: 1-2 days per week at one of our offices: Head office (Stoke on Trent) Birmingham/Warrington/Burton on Trent. Travel to other offices when required Are you passionate about shaping an inclusive culture and driving engagement through great communication? Are you looking for a challenging and rewarding role in a dynamic, fast-paced industry? In this new role, we're looking for a confident and capable Internal Communications and Engagement expert to join the Novus People Services team and take the lead in managing all our Internal Communications and Colleague Engagement initiatives. In this dynamic role, you'll help bring our culture, values, and people strategy to life, connecting colleagues across the business through clear, engaging communications and impactful inclusion and engagement initiatives. What you'll be doing:

• Crafting compelling content: from campaigns and leadership comms to newsletters, announcements, and more
• Delivering inclusive internal communications across multiple channels (email, intranet, Viva Engage, events, etc.)
• Driving engagement strategies and supporting action plans based on feedback, data, and insight
• Designing or supporting initiatives that foster inclusion, equity, and belonging
• Leading or supporting employee networks and internal campaigns (e.g. wellbeing weeks, inclusion months, recognition events)
• Partnering with leaders and people managers to embed inclusive practices and values-driven behaviours
• Creating and facilitating workshops, listening sessions, or focus groups that give colleagues a voice
• Building connections across departments to embed a consistent, people-first approach
  
  Proven experience in an internal communications role. Comfortable shaping messages for all audiences, from the frontline to leadership
• A flair for writing engaging human-centred content
• Solid knowledge of DEIB principles and experience turning them into practical actions
• Experience with SharePoint, MS Teams, Viva Engage, and other internal comms tools
• Relevant qualifications or professional certifications (e.g. Degree, CIPR, IoIC, CIPD L5 etc.) or equivalent
• Strong analytical skills-you can use engagement data and employee feedback to spot trends and drive improvements
• The ability to juggle multiple priorities, stay organised, and keep things moving at pace
• A collaborative, proactive approach and a passion for building a great place to work
• Comfortable working autonomously while contributing to a collaborative, supportive team.
  
  Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across the UK, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the colleagues that work for us and the communities in which we operate.
At Novus we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Novus Property Solutions


• 27 Days Holiday (FTE) plus Bank Holidays and the option to buy or sell holidays
• Company pension scheme - up to 7.5% Employer pension contribution
• Private medical insurance and Life Insurance
• A day paid volunteering per year
• We also offer a; Discounted Healthcare Scheme, High Street and lifestyle discounts including Taste card, length of service awards, and more….