Intelligence Support Analyst

The Role - Key accountabilities and measures

• Proactively merge intelligence from disparate qualitative and quantitative sources and draw inferences and conclusions based on client needs
• Use OSINT to identify security threats to our clients' people and property, escalating as appropriate
• Support the analytical work of the intelligence analyst team to produce a variety of intelligence products
• Support the major incident response of the department, communicating to all relevant stakeholders in a timely, accurate and concise manner
• Maintain mass communications software, including the regular updating of clients' contact details and preferences
• Use bulk data within Excel and other software to produce baseline security threat assessments for client assets
• Conduct other research or duties as required by the Intelligence Operations Manager
• Ensure compliance with GDPR and company and client quality standards
• Flexibility to work weekend and night shifts across an eight-week shift pattern
Key Skills and Experience
• Strong knowledge of social media platforms and conducting other types of internet-based research
• Ability to research multiple online sources and collate large pieces of security-specific information
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to engage with colleagues, clients and senior management in a professional manner
• Experience of working within a demanding, fast-paced environment
• Computer literate with a variety of software, including Microsoft Office and bespoke software
• Intermediate level use of Microsoft Excel with the desire to develop further
• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines
• A positive attitude, ability to deal with pressure in a professional manner and a willingness to learn and develop
• Work as part of a team to deliver an exceptional service to the client
Desirable Skills and Experience
• Experience working in an intelligence environment
• Experience using OSINT to identify security threats
• Degree educated or equivalent
  
  Strong knowledge of social media platforms and conducting other types of internet-based research
• Ability to research multiple online sources and collate large pieces of security-specific information
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to engage with colleagues, clients and senior management in a professional manner
• Experience of working within a demanding, fast-paced environment
• Computer literate with a variety of software, including Microsoft Office and bespoke software
• Intermediate level use of Microsoft Excel with the desire to develop further
• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines
• A positive attitude, ability to deal with pressure in a professional manner and a willingness to learn and develop
• Work as part of a team to deliver an exceptional service to the client
Desirable Skills and Experience
• Experience working in an intelligence environment
• Experience using OSINT to identify security threats
• Degree educated or equivalent