Integrated Lifestyle Advisor

First Contact Plus is a triage an signposting service for residents of Leicestershire offering them referrals and signposting to support services around a range of issues. As an Integrated Lifestyle Advisor you will be communicating with customers through a range of different methods to ascertain their needs and support them appropriately. The range of support we offer includes Improving Health, Benefits, Debt and Managing Money and Feeling Safe to name a few. An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our

Are you looking to work in a fast paced environment with variety and challenge?,

• NVQ in Business Administration or equivalent relevant qualification or relevant experience
• Experience of liaising with customers using a variety of methods
• Experience of working in a customer facing role or environment
• Experience of accurately capturing, storing and retrieving information to meet organisational and customer needs
• Excellent communication skills both written and verbal
• Be competent in using Microsoft Office applications including Word and Excel
• Able to adapt to dealing with all kinds of customers in order to assist them adequately
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Are you looking for a rewarding career where you can make a difference to residents of Leicestershire, About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following