Insurance Administrator

As an Insurance Administrator at FCC Environment, you will play a vital role in supporting our insurance department through effective claims administration and clear communication with internal teams, insurance companies, and solicitors. You'll ensure accurate record-keeping and process insurance-related queries in a timely and efficient manner. Previous experience within the insurance sector would be advantageous, helping you to quickly understand industry processes, terminology and regulatory requirements., Flexible benefits including high street savings, cycle-to-work scheme, Gymflex membership, holiday purchase, and many more (Where applicable)
- Access to an Employee Assistance Programme and the Best Doctors service via our Wellbeing Platform
What will you be doing?
- Providing administrative support for claims, recoveries, payments, and Bordereaux requests
- Assisting with the creation and maintenance of claim files and internal claims systems
- Handling and attaching email workflows and scanned posts to the correct records
- Liaising with sites, insurers, brokers, and finance teams
- Supporting the update of the insurance page on Environet
- Managing communications and documentation for liability, property, and motor claims
- Ensuring accurate filing, reporting, and data entry for all claims handled
- Supporting ad hoc insurance administrative tasks as required

Previous administration experience, ideally within an insurance environment
- Strong communication and presentation skills
- A calm, structured, and organised approach, with excellent time management
- Adaptability and flexibility in a busy work environment
- Strong negotiation and interpersonal skills
- A working knowledge of Microsoft Office (Excel, Word, Outlook)
- The ability to manage confidential information and work independently

We are FCC Environment, one of the UK's leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.
We operate over 200 facilities across England, Scotland and Wales and employ around 4,200 people.
The profile of the UK's recycling and waste management industry has never been higher. We need people who are up for the challenge to help us tackle climate change. We need people with ideas. We need you. Together, we will meet the UK's waste management and energy recovery needs.
FCC Environment is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants.

This vacancy is for a full-time position, working five days per week.
Our promise to you
- Competitive salary
- 25 days' annual leave (full-time working) plus Bank Holidays
- Pension scheme
- Life insurance
- Discretionary bonus scheme
- On-the-job training and progression
- Recognition scheme