Installation Engineer

FibreNest, part of the BUUK Infrastructure Group, are looking for Installation Engineer who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".
Purpose of this role
Reporting to the Regional Manager, you will be the main on-site presence for project delivery. You will be responsible for building and maintaining strong working relationships with Persimmon site managers, project managers, groundworkers, and contractors. You must possess an in-depth understanding of the work programme and be empowered to make real-time decisions that contribute to its successful delivery. This includes representing FibreNest effectively during high-profile site visits, demonstrating strong stakeholder management skills across all field operations.
Your key responsibilities are
Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits.
Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover).
Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits).
Expertly locate and repair network faults using tools like OTDR, OPM, LFD, and VFL.
Promote FibreNest's quality standards with Persimmon Homes and stakeholders.
Ensure network builds meet quality, budget, and service standards through regular checks against technical specifications.
Continuously seek to improve processes and efficiency.
Provide excellent customer service.
Engage with teams on live developments to ensure high standards.
Report regularly to the Regional Manager/Supervisor on build safety and quality.
Keep network records accurate (provide images, diagrams, test results).
Perform other relevant duties as requested by management., You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers' homes.
You will hold a driving licence.
What can you expect from us
Cost of living annual pay review.
Company pension contributions up to 3% if employees contribute 5%.
33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
Enhanced maternity, paternity and adoption pay.
To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
Hybrid working for eligible roles.
Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
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NRSWA and PIA accreditations (minimum SA002 and N23).
Experience/Knowledge
Solid understanding of optical network construction and maintenance.
Experience in fibre-optic installation, splicing, and distribution.
Good knowledge of UK telecoms networks.
Abilities/Skills
Self-starter, able to work quickly in a dynamic environment.
Calm under pressure.
Strong interpersonal and customer-facing skills with a positive attitude.
Excellent communication skills (written and verbal).
Able to prioritise work independently.
Builds good relationships easily.
Strong collaborator.
Practically competent.
Able to challenge constructively.
Proactive, takes ownership, delivers high-quality work.
Initiative-taking, energetic, and forward-thinking.
Tenacious, committed, professional, and responsible.
Open, honest, respectful team player.
Collaborative and trusting.
Desirable
EUSR / CSCS Card.
PIA Accreditations SA007, K008 & SA006.
Fibre splicing qualifications N23 or equivalent.
Optical Testing & Commissioning.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.