Installation Coordinator
Get Hired, Gorse Hill, Trafford
Installation Coordinator
Salary not available. View on company website.
Get Hired, Gorse Hill, Trafford
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 23 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 555ef198a1c744dc8cd0a762d6f36be0
Location ref: Gorse Hill, Trafford
Full Job Description
Monitor Engineer activity and progress.
- Manage incoming phone calls, emails, and support tickets within agreed SLAs.
- Process orders and close job tickets to ensure work is completed satisfactorily.
- Record all customer communications within the CRM.
- Contribute to improving their customer service standards by providing a professional and efficient service.
Excellent communicator with a professional telephone manner.
- Enthusiastic, polite, and self-motivated.
- Highly organised with attention to detail.
- IT literate and a team player.
- Experience in scheduling / planning is helpful but not essential - full training provided.
- A strong desire to deliver first-class customer service.
Old Trafford, Office Based | Full-Time (37.5 hours; 8:45am to 5:50pm on Monday - Thursday with 1 hour lunch and 2 x 15 min break, and 8:45am to 5pm on Friday with 30 min lunch and 2 x 15 min break) | £28,000 per year
Do you enjoy keeping things organised, coordinating people, and delivering great customer service?
Our client is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. They serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.
What's in it for you:
- Competitive salary of £28,000 per year.
- 20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days).
- Company pension and private medical insurance.
- Casual dress code and on-site parking.
- Join a vibrant, close-knit, and established team with direct access to their Operations Director.