Inside Sales Digital Account Manager-2

At Lyreco, we're about empowering people to create great - and we're looking for an Inside Sales Digital Account Manager to join our Inside Sales team here at Head Office in Telford. As an integral part of our team, you'll be working in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction. An exciting opportunity to kickstart your career in sales. What you'll be doing You'll have the opportunity to drive revenue by building customer relationships and identifying opportunities.

• Effectively manage and develop a customer base to exceed set targets.
• Ensuring all customers within your section of the client database receive regular contact in line with business expectation and that the customer continue to spend with us.
• To be responsible for the accurate maintenance of the account record in CRM at all times.
• To take and resolve any queries arising within agreed timescales.
• Accelerating account spend and looking for opportunities to add products to customers purchasing behaviour.
  
  You don't need to tick every box, but we'd love to hear from you if you have:
• Essential experience in a telephone-based environment.
• Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.
• Strong active listening skills with a strong ability to overcome objections and remain positive throughout customer interactions.
• Excellent communicator who builds successful business relationships with customers and colleagues.
• Ability to work well with others as part of a team as well as independently.
  
  At Lyreco, Empowering people to create great is more than our EVP. We want our people to have the opportunity to contribute, develop, share ideas and make an impact.
  
  Alongside a salary of £26,227.50k per annum you'll receive:
• Monthly commission.
• 31 days holiday, inclusive of bank holidays.
• Ability to work from home, 2 days from home after probation period.
• Pension & Life Assurance Scheme.
• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
• 2 fully paid community volunteering days each year.
• Grow Our Own Talent Programme - promoting internal career development.
• Referral Scheme.
• Long Service Awards - to celebrate your career milestones.
• Opportunity for career break - after 3 yrs of service
• Sports & Social Club - access to discounted trips and excursions.
• All Work to Company Values: Passion, Respect, Agility, Excellence.