Inpatient / Outpatient Facilitator | Bolton NHS Foundation Trust

Full time 37.5 hours per week. Permanent post. With the guidance and supervision from the Capacity Planning Co-ordinator, will lead and manage their teams effectively in line with Trust policy and protocols. Ensuringthe teams are positively supported and guided through all aspects of their daily duties and conduct. Is responsible for the day-to-dayoperational management of the access andbooking targetsinrelation tothe whole patient journey for the designatedspecialties. Will ensure a focus is maintained on customercare standards at all times andrepresentsthe serviceof Access, Booking and Choice in a professionalmanner. We kindly request that recent applicants do not apply. Supporting the daily operational management of capacity and booking for Inpatients and Outpatients.

• Work flexibly to ensure all aspects of the services are supported in terms of staffing, ensuring staff are redeployed effectively to meet the service needs.
• Follow systemsinplace that assistthe service user and the
staff toprovideasafeand effectiveaccessand booking experience.
• Will haveaclear understandingandworkingknowledge of all current
access targets.
• Meet frequentlyas required with the Capacity Planning Co-Ordinator to flag any issues relating to capacity and staffing.
• Actively seeking new waysof working that will assist staff to provide a
quality service at alltimes.
• Contributingtosuccess against locallyand nationally agreed targets, including waiting list management, validation and adherence to RTT timeframes
With supervision from the Capacity Planning Co-ordinator, will lead their teams in line with Trust policy and protocols. Ensuringthe teams are positively supported and guided through all aspects of their daily duties. Isresponsible for the day-to-dayoperational management of the access andbooking targetsinrelation tothe whole patient journey. Will ensure afocus is maintained on customercare standards at all times andrepresentsthe serviceof Access, Booking and Choice in a professionalmanner. Responds and actions any requests for information in the absence of their line manager. We know we can provide you with a great place to work, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible. The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .